Is Online Mobile Recharging a Safe Option?

Online Recharging of prepaid mobile accounts over the internet is a safe and convenient method of recharging. The online transactions via Net banking/Credit Card/ Debit Card employ efficient security measures for ensuring the maximum safety of customer account and its transactions. It includes encryption codes and firewalls for effective protection against suspicious attacks. Thus, Mobile recharge via internet is safe & secure process.

Most of the recharging websites are certified by the world leading certification authorities. These sites provide sharp security feature including sophisticated multi layered architecture and 128 bit encryption facility for maintaining confidentiality of data. There are wide range of security methods applied by the banks and financial institutions to offer secure online transactions.

Online Recharge Security Measures

· PIN/TAN system: The PIN/TAN system is used for security where PIN represents a password used for the login purposes and TANs representing one-time passwords for authenticating the transactions. This dual system of security is used because protection via single password authentication is not regarded as secure enough for personal online banking applications.

Most of the online banking with PIN/TAN is carried via a web browser that employs SSL secured connections.

· Two-factor authentication or 2FA: It is widely used for online banking transactions over the internet. In order to strengthen the security of the transactions, customers need to use Double Authentication factor which includes two passwords (login password and transaction password) for accessing the account.

· Accounts get automatically locked: The account gets automatically locked if someone enters wrong Login id and password 3 times. This feature furthers strengthen the security and prevents fraud transactions.

· Signature based online banking: All the online transactions are signed and encrypted digitally.

· Encryption keys: The Keys for the signature generation and encryption are stored on smartcards or any other memory medium as per the concrete implementation.

· The entire details of transactions that are communicated via customer – payment gateway is carried out through HTTPS protocol.

· The signed request is often used for validating the request of the payment page result. The IP of the requesting server is verified for validating the request of the payment page result.

· 3 D secure protocol adds additional layer of security for online payments. It is used for Virtual Payer Authentication (VPA) and branded as MasterCard Secure Code, verified by VISA, and J/Secure by JCB. With 3-D Secure, parties involved in the transactions are able to confirm the identity of each other.

Secure ways of distributing the TAN

· Sending a list of TANs to the online banking user by postal letter.

· TANs are also sent to online banking user on his GSM mobile phone via SMS. In this case, TAN remains valid for short period of time and is applicable to current bank transaction. The SMS text contains the transaction amount and details.

Online recharge via Credit Card

A Credit card is a small plastic card that is issued to bank customers for using it for the purpose of making payments. It enables the card holder to purchase goods and services on the basis of card holder’s promise that he/she will repay the amount back within specified number of days. A credit card is different from debit card which requires balance in the account for doing recharge or making payments. In contrast, credit cards allow the consumers to recharge account online by a continuing balance of debt which is subject to interest being charged.

Steps for Online recharge via Credit Card

· You should ensure that the site is genuine and secure before making any payments online. With the advent of HTTPS and SSL technologies, online transactions have become safer and secure than ever before.

· As a card holder, you need to select the amount of recharge and select the option for payment via Credit card on the company website.

· After selecting Credit Card as a payment option, you should see the options which ask for your credit card number and expiration date. You should complete these fields with correct and accurate details. The Credit card number is printed on both sides of the card and expiration date is located below that number.

· You should enter the security code in the “Security Code” field. This option is not available for all the sites however some sites may ask for it. It is a three-digit number next to the credit card number on the back of the card.

· After entering and verifying all the required details, you can press the “Submit” button. In some cases, you would be asked to confirm your information. You can confirm the details of your transaction and click “Submit” to process your card.

· You should note down the confirmation number provided by the site after the processing of your credit card.

Benefits of Online Recharge via Credit Card

(1) Secure and Safe: Credit Card transaction over the internet are secure with efficient security measures for ensuring the maximum safety of customer account and its transactions. It includes encryption codes and firewalls for effective protection against suspicious attacks.

(2) Instant Recharge: Online Recharge via Credit Card allows the customer to do instant recharge using his/her Credit card. Moreover, customers will also receive confirmation status of their recharge over the phone via SMS or by email. Thus, one can recharge their prepaid account by sitting comfortably in home with few clicks on PC or laptop.

(3) Easy to use: Online recharge via Credit Card is quite easy to use. Customers are not required to remember any login ID or password. They can complete the entire transaction by submitting the details mentioned on the Credit card such as Credit card Number, expiration date and 3 digits security code. Customers can also find the detailed guidelines on the websites of the bank for doing Online Recharge via Credit card.

Online Recharge via Debit Card

A debit card is also known as ATM card and refers to a plastic card that enables card holders to carry financial transactions using the card. Debit cards offers card holders electronic access to his/her bank account. Online debit cards need electronic authorization of every transaction and changes are reflected in the card holder’s bank account immediately. On-line debit systems employs normal authentication processes of net banking for providing provide real-time on-line debit transactions.

Steps for Online recharge via Debit Card

· You should ensure that the site is genuine and secure before making any payments online. With the advent of HTTPS and SSL technologies, online transactions have become safer and secure than ever before.

· As a card holder, you need to select the amount of recharge and select the option for payment via debit card on the company website.

· After selecting Visa Debit Card as a payment option, you should see the options which ask for your Visa Debit card number and expiration date. You should complete these fields with correct and accurate details. The debit card number is printed on both sides of the card and expiration date is located below that number.

· You should enter the security code in the “Security Code” field. This option is not available for all the sites however some sites may ask for it. It is a three-digit number next to the debit card number on the back of the card.

· After entering and verifying all the required details, you can press the “Submit” button. In some cases, you would be asked to confirm your information. You can confirm the details of your transaction and click “Submit” to process your card.

· You should note down the confirmation number provided by the site after the processing of your debit card.

Benefits of Online Recharge via Debit Card

(1) Cost Effective: Online Recharge via Debit Card is cost effective for customers and the companies. Companies are required to employ less staff and keep fewer customer care offices as there is very less involvement in this process by salaried employees. It greatly reduces the work load of companies. Customers make savings in terms of time and money spent on going to dealers or withdrawing money from Bank or ATM, etc.

(2) Instant Recharge: Online Recharge via Debit Card allows the customer to do instant recharge using his/her debit card. Moreover, customers will also receive confirmation status of their recharge over the phone via SMS or by email. Thus, one can recharge their prepaid account by sitting comfortably in home with few clicks on PC or laptop.

(3) Easy to use: Online recharge via Debit Card is quite easy to use. Customers are not required to remember any login ID or password. They can complete the entire transaction by submitting the details mentioned on the Debit card such as Debit card Number, expiration date and 3 digits security code. Customers can also find the detailed guidelines on the websites of the bank for doing Online Recharge via debit card.

Online Recharge Procedure

An Online Recharge procedure involves the recharging of prepaid account over the internet by selecting the recharge amount and any one mode of payment from Net banking/Credit Card/Debit Card. This process of online transaction involves the usage of Payment Gateway which assists the information transfer between a payment portal like website and acquiring bank.

Process of Online Recharge

· When a customer recharges his prepaid account via a payment gateway-enabled website, then payment gateway performs a wide range of tasks for processing the transaction.

· Once the customer hits the submit button on the website for making payment via online recharge, web browser encrypts the submitted information and sent it to recharging website web server. This procedure is completed using SSL (Secure Socket Layer) encryption.

· The website server forwards the transaction details to payment gateway. This procedure employs another SSL encrypted connection hosted by the payment gateway.

· The payment gateway forwards the transaction details to the payment processor used by the website’s acquiring bank. The bank receives the authorization request and sends back response to the processor with a response code. The response code was used for defining the fate of payment including approval or decline of payment.

· The processor on receipt of response code forwards the response to the payment gateway. The payment gateway gets the response, and forwards it to the website. This response is then relayed back to the cardholder and the website.

· The entire process gets completed in about 2–3 seconds. The website submits all the approved authorizations in batches for settlement to their acquiring bank. The acquiring bank deposit approved funds into the nominated account of recharging website. It may be same acquiring bank or different bank accounts.

The entire procedure from authorization to settlement takes place in 3 days time. There are numerous payment gateways that offer tools for fraud checking and calculating tax in real time before sending authorization request to the processor.

Some of the popular tools for fraud detection include computer finger printing technology, basic AVS checks, geolocation, identity morphing detection, velocity pattern analysis, and delivery address verification.

Security features of Online Recharge

Online recharge comes packed with efficient security measures for ensuring the maximum safety of customer account and its transactions. It includes encryption codes and firewalls for effective protection against suspicious attacks.

· The entire details of transactions that are communicated via customer – payment gateway is carried out through HTTPS protocol.

· The signed request is often used for validating the request of the payment page result

· The IP of the requesting server is verified for validating the request of the payment page result.

· 3 D secure protocol adds additional layer of security for online payments. It is used for Virtual Payer Authentication (VPA) and branded as MasterCard SecureCode, verified by VISA, and J/Secure by JCB. With 3-D Secure, parties involved in the transactions are able to confirm the identity of each other.

Online Recharge via Net Banking

Online banking or Net Banking refers to the financial transactions conducted by customers on a secure website operated by bank, credit union or building society. Online Recharge via Internet banking offers wide array of benefits for customers as well as companies. The extended reach of the internet in the remote villages of country has enhanced the accessibility of the internet to the villages and they can now enjoy online recharge via netbanking.

There has been increase in the number of prepaid customers using Online recharge facility via Netbanking. This feature has changed the way people recharge prepaid account in India. It has render life easier and stress free.

Some of the benefits offered by Online recharge via Net Banking are as follows:

(1) Easy to use: Online recharge via Net Banking facility is quite easy to use. Customer only needs to know the process of using Netbanking for making payments. Consumer should know how to use internet for accessing the bank site and login to online bank account using secure ID and Password provided by the bank. Consumers can avail the netbanking facility by submitting a simple form at the bank branch or any outlet along with photo and signature for verification. Customer has to remember username and password for login to the site. Customers can find the detailed guidelines on the websites of the bank for doing Online Recharge via netbanking.

(2) Cost Effective: Online Recharge via Netbanking is cost effective for customers and the companies. Companies are required to employ less staff and keep fewer customer care offices as there is very less involvement in this process by salaried employees. It greatly reduces the work load of companies. Customers make savings in terms of time and money spent on going to dealers or withdrawing money from Bank or ATM, etc.

(3) Instant Recharge: Online Recharge via Netbanking allows the customers to do instant recharge using netbanking. Moreover, customers will also receive confirmation status of their recharge over the phone via SMS or by email. Thus, one can recharge their prepaid account by sitting comfortably in home with few clicks on PC or laptop.

(4) Choose desired denomination for recharge: Online recharge via netbanking allows the customers to select their desired denomination for recharge from lowest possible amount to highest permissible amount as allowed by the companies.

(5) Secure and Safe: Netbanking feature comes packed with efficient security measures for ensuring the maximum safety of customer account and its transactions. It includes encryption codes and firewalls for effective protection against suspicious attacks.

(5) Easy monitoring: Online Recharge via Netbanking allows the customer to easily monitor their account balance before recharging their account. Customer can easily monitor all the transactions and check their status.

(6) Account reconciliation: Online Recharge via Netbanking enables the customers to reconcile their account balance by using monthly statements. Consumers can easily download their bank account information into Microsoft Money for easy reconciliation of account with few mouse clicks. The online data capture also makes it easy for tracking the money movement.

Growing Trend of Online Recharge

The advent of new technologies has changed the lifestyle of people and they have become tech savvy. One factor that has brought revolutionary change in the people’s life is Internet and Online transactions. In fact, online shopping has made its reach in almost all spheres of life. Consumers have realized the power of online transactions and the convenience of getting things done at their doorsteps. Online Recharge is one such form of online transaction whose usage has increased rapidly in recent times.

Online recharge of prepaid account has made it possible for the customers to recharge their account from the comfort of their homes. The process of online prepaid recharge is completely automated and this new concept allows the users to complete online recharge using Net banking /Credit Card /Debit Card payments. The recharging websites are highly secure for carrying online transactions. Moreover, the process itself is very convenient and hassle free for the customers.

Online recharge is a form of e-commerce which allows the customers to recharge prepaid account online via the website of the telecom operator or through third party online recharging websites. The wide range of benefits that come with online recharge has made it highly popular among the masses. The trend of online recharge is growing sharply as a result of increase in the population of internet savvy consumers.

Majority of the consumers go for online recharge for a faster and efficient recharging experience. Online recharge comes packed with many advantages and is more convenient than any other recharging options available. Online recharge can be done anytime 24×7 and from anywhere.

There are many companies who have started online recharge facility as a value added service for the consumers. It assists them in staying competitive in business race. Apart from offering many benefits, there are some disadvantages of online recharge which includes fraud and hidden costs. Consumers should be aware of doing Online recharge from secure sites only. They should also learn about the various security methods adopted by the recharging websites to keep their transactions safe and secure.

With growing popularity of online transaction, online recharge of mobile or Dth prepaid accounts is catching up. Customer can recharge prepaid mobile account, do top up, recharge DTH account, and get SMS pack activated online just with a few simple clicks. There is sharp increase in number of online recharging websites which offer online recharging services that covers almost all the telecom operators.

Online recharge has does away with the cumbersome process of mobile recharge via dealers. One can save his time, money and energy by doing recharge with few simple clicks with mouse. Consumers can enjoy instant recharge with balance reflecting in account immediately. There are many options available as per the convenience of customers for online recharge including prepaid auto debit service, credit card, debit card or net banking.

The emerging trend of Online recharge has changed the way people do recharge of their prepaid accounts. The future of Online recharge seems bright with more and more companies are focussing on better online recharge facility as a part of improving their customer service.

Top 5 ways of Online Recharge

Online Recharge has made the lives of the people easier and comfortable. It helps prepaid cell proprietors to encounter any adverse situations arising out of lack of sufficient prepaid balance in their account. Customers can enjoy the benefits of doing anytime and everywhere online recharge by clicking few buttons on mouse. Online Recharge provides an ideal platform for the customers to recharge their prepaid mobile account, Dth account, etc; from the comfort of their homes simply by carrying the transactions over the internet.

Top 5 ways of Online Recharge are as follows:

Using Net banking: Online Recharge via Net banking allows the customers to do instant recharge using net banking. Consumer should know how to use internet for accessing the bank site and login to online bank account using secure ID and Password provided by the bank. Consumers can avail the net banking facility by submitting a simple form at the bank branch or any outlet along with photo and signature for verification. Customer has to remember username and password for login to the site.

Using Debit Card: Online recharge via Debit Card is highly popular among debit cards holders. It is very convenient option as it does not requires user to remember login ID and Password unlike Net banking. Consumers are required to enter details such as Visa Debit card number, expiration date and 3 digits security code located next to the debit card number on the back of the card. It allows instant recharge facility with balance gets debited and reflected in account immediately.

Using Credit Card : Customers can also use credit cards online for recharging their account online. Credit cards allow the consumers to recharge account online by maintaining a continuing balance of debt which is subject to interest being charged.

Consumers are required to enter details such as Visa credit card number, expiration date and 3 digits security code located next to the credit card number on the back of the card.

Company website: The best way of doing online recharge is doing it via company’s website. Online Recharge facility is being provided by many companies as a value added service for the customers. Companies have made the lives easier and simpler for the prepaid consumers as they can do online recharge of prepaid account with small as well as highest possible amount.

Consumers may need to register their account with company site. After registration they should logged in with their ID and password. Some companies offer facility of doing online recharge instantly without any need of registration.

Online Recharge Services : There are many popular online services available over the internet for recharging prepaid accounts of customers. Customers can recharge their prepaid mobile phone or Dth account via doing online transaction through these online services such as Freecharge, PayTm, JustRechargeIt, Rechargeitnow, MobiKwik, etc.

Some of these online services are highly sophisticated with their own payment gateways for carrying online transactions. Some services are packed with nice User interface where consumers can search for offers, compare plans, do mobile recharges including top ups and offers, bonus pack, SMS packs, internet recharge, etc. Most of these online services provide mobile recharging facilities for all the mobile operators.

Tips for Online Recharge

Every prepaid account customer looks forward to recharge the prepaid account easily and conveniently. Nobody wants to get stuck in the middle of urgent call due to lack of balance. Do you want to recharge your prepaid account online and not sure how to go about it? If your answer is yes to this question then you should read the below mentioned tips for Online recharge.

Tips for Online Recharge

Get an Active Internet Connection: You should ensure to get an active internet connection with your PC/laptop at home. Also, check that you have sufficient balance left in your internet account for accessing internet without any interruption.

Keep untrusted windows closed: While accessing internet for making payments via online recharge, you should ensure to keep the untrusted sites and windows closed.

Verify the security of site: You should verify that the site you are using for online recharge is secure by viewing “HTTPS” instead of “HTTP” in the site’s URL in the address bar. It insures that you are using a secure site and your transactions over the site are safe.

Check for Lock Sign and Identity certificate: You can view the lock icon at the bottom right hand of the screen or at the beginning of the site address in the address bar. You can click on this sign to see the information about the site and ensure that your connection to the site is encrypted with 256 bit encryption. You can also see the details if the identity of the site is verified by leading certification agency.

Remember Net banking UserID/password: If you intends to do online recharge via netbanking then you should remember the Net banking UserID/password. For safe practise, you should not write it down anywhere.

Change your password Frequently: Net Banking users are advised to change their password frequently for safety reasons.

Use Virtual keyboard: You should use virtual keyboard for entering password during the transaction. It is another enhanced safety measure for netbanking online recharge.

Check for transaction status: After completing the transaction, you should check the status of transaction. As it is an instant recharge, changes in balance are reflected immediately. Many banks offer the facility of receiving the status of transaction over the phone via SMS or by email at registered email address.

Keep Debit Card/ Credit Card at safe place: You should always keep your debit card or credit card at safe places.

Ensure Debit/credit card numbers are clearly visible: Consumers are required to enter debit/credit card number, expiration date and CV number located at the back of card for completing the transaction. One should ensure that these numbers are clearly visible on the card.

Don’t press Back or Refresh button: You should not press Back or Refresh button during the processing of transaction. You should receive the message regarding the completion of transaction.

Retry if you get logged out: Many banks have adopted secure approach to log out the customers in case the transaction takes long time. In such cases, you should retry and login again to complete the transaction.

Risks of Online Recharge

The trend of online recharge is on upswing as per the survey reports from reputed sources. The consumers from around the world are thrilled at the various benefits and convenience online recharge brings to them. Consumers can enjoy Online recharge 24 hours a day, 7 days a week.

More and more numbers of users are taking advantage of the convenience of Online recharge from the comfort of their own homes.

Although there is nothing denying the fact that Online Recharge has become immensely popular among the masses, there are some risks involved when you shop online. Consumers should examine these risks before going for Online recharge of their prepaid accounts. Consumers may get cheated by fraudulent websites if they do not take care.

Risks Involved

Unsecure Websites: Customers are required to submit their name, credit card number, address and social security number for doing online recharge. If consumer do online recharge on a website that isn’t secure, he ran the risks of revealing the personal details for anyone to pick up and use.

Phishing websites: There are many fraudulent websites over the internet that are designed to phish your account names and passwords. These websites appear identical to major bank websites and shopping sites like eBay or Amazon. In case, consumers enter user ID name and password on these websites, these sites will capture the confidential details. Later these details can be used by others for logging into your real accounts and purchase things.

Credit Card Related Risks: The usage of credit cards for online shopping may be intercepted as it transfer through various computer links, stored on insecure computers or sent in un-encrypted emails.

Cyberspace companies: There are many bogus companies over internet that appear to be bigger or more reliable over internet than they really are. They may cheat you by providing fake services.

Minimise the risk

Customers can take several steps for minimizing the risks involved with Online Recharge Transactions and to avoid becoming victims of online frauds.

· You should install an antivirus on your PC and Laptops

· Ensure that you are using a secure Version 4 browsers that uses Secure Socket Layer (SSL) encryption.

· Install and update firewall programs from time to time as these assist in preventing unauthorised access to the information on PC or laptop.

· Ensure that padlock or key which is present on the bottom line of your browser is unbroken.

· Ensure to check for any devices that are attached to the keyboard connection cable as these devices may record every keystroke, including the passwords.

· Ensure to scan your computer regularly for checking any unidentified software

· Do proper research about online recharging companies before making any online transactions Carefully read delivery and return policies such as warranty details.

· Verify the transaction details and keep a written record of Online recharges

· Ensure to change your internet banking passwords frequently

· In case of any unauthorised transaction, notify your bank immediately

· Use an email encryption system such as Verisign

Advantages of Online Recharge

Online Recharge has become one of the most widely used options for recharging mobile, DTH, etc; over the internet. Many cellular and DTH companies are offering this facility of online recharge for their customers. The trend of Online Recharge is growing among the consumers with the easy accessibility to the internet nowadays.

As a prepaid account holder, one needs an active internet connection at home or office. Customers are required to select their preferred mode of payment (Net banking/Credit Card/Debit Card) and provide ten digit mobile number or customer account number for completing online recharge. Customer may need to provide their email address or phone number where they can receive the status of payment via email or SMS.

Online Recharge offers wide range of benefits for the customers.

Instant Recharge: Customers can recharge their account easily and instantly. The account debits are reflected immediately into the account. Customers can also receive online recharge status over the phone via SMS or via email so that they can easily keep track of transaction details.

Multiple Options: There are multiple options available for online recharge over the internet. Consumers can select any mode of payment (Net banking/Credit Card/Debit Card) as per their convenience.

Anytime and Anywhere Recharge: Customers can enjoy the benefits of doing anytime and everywhere online recharge by clicking few buttons on mouse. Online Recharge provides an ideal platform for the customers to recharge their prepaid mobile account, Dth account, etc; from the comfort of their homes simply by carrying the transactions over the internet. It helps prepaid cell proprietors to encounter any adverse situations arising out of lack of sufficient prepaid balance in their account.

Flexibility and Freedom of recharge: Online Recharge facility offers complete freedom to consumers to do instant recharge of any desired amount as per their convenience. Companies have made the lives easier and simpler for the prepaid consumers as they can do online recharge of prepaid account with small as well as highest possible amount.

Convenient and User friendly Option: Online recharge enables stress free, user friendly and convenient option of refilling of the prepaid account for doing online recharge over the internet. Most of the companies offer this facility through their websites and other companies have tie up with other service providers that perform online recharge for them. There are detailed guidelines available on the websites of companies for doing Online Recharge so even a lay man can effortlessly do recharge over internet.

Stay Connected 24×7: Online recharge not only offers convenient way of recharging account from home, it also saves time and energy associated with hunting for any retailer or withdrawing money from bank or ATM. In today’s world people need to stay connected 24 by 7. In such cases, Online recharge keeps them connected anytime and anywhere.